Archive for July, 2006

The Importance of First Impressions

Sunday, July 30th, 2006

by Stephanie Poll

Whether you are meeting a new roommate for the first time, going in for a job interview, or meeting with a potential new client, you will only get one chance to make a first impression. Within a matter of seconds, you are evaluated completely, whether you realize it or not. These first few seconds will determine if and how a relationship develops. First impressions about people often turn into long-lasting perceptions and reputations.

But don’t become overwhelmed or stressed about first impressions. If you want your first encounter to go well, just keep a few things in mind:

•  Be Accessible : Create a positive mood by being in the moment, adapting to each social situation. And never forget to SMILE!

•  Show Interest : Listen actively, make eye contact and ask questions!

•  Choose Appropriate Subject Matter : During the first conversation, talk about neutral topics such as your immediate surroundings. That will make the transition into the pertinent ideas of discussion easier.

•  Self-Disclose Appropriately : Share basic information about yourself, your vulnerabilities, passions, interests, faults, etc., to the extent that it matches the depth of what the others are sharing.

•  Converse Dynamically : Allow others to express themselves while adding a complementary amount of feedback.

•  Use Perspective : Be flexible with unexpected circumstances and show responsibility for your own situation.

Make your first impression count by using creative imagination. Athletes have done this for years, visualizing a flawless performance before a big event. Use this visualization for the days preceding a first meeting. It will help you generate confidence, power, and relaxation, so you will present yourself in the most effective way possible.

One other important thing that I have realized about first impressions: be yourself! Being yourself is the true test of whether the relationship is going to be a fit, socially or in the business world.

www.firstimpressionconsulting.com

www.askmen.com

www.sba.gov/gopher/Business-Development/Success-Series/Vol10/impressi.txt

www.careerbuilder.com

Best Places? Not so Fast!

Sunday, July 30th, 2006

by Dennis Burnside

“When it comes to a place to live and raise a family, most Americans want two things: the opportunity for themselves and their children to prosper, and a quality of life that lets them enjoy the fruits of their labor.” How can anyone argue with that statement as being a worthwhile goal in life? I don’t know anyone who does not wish to live somewhere that provides them those opportunities.

Money Magazine has just released its annual “America ‘s Best Place to Live” issue, and of course I was anxious to see where my current home town of Shaker Heights , Ohio , was ranked. The fact that Shaker Heights did not make the top ten was disappointing, but not a huge surprise. When I further reviewed the rankings of the top 90 cities, I was shocked that Shaker Heights had not even cracked that threshold. In spite of being emotionally devastated, I read the entire article anyway, as I usually do.

My knee-jerk reaction to these annual rankings is a mixture of amusement, annoyance, introspection, and a dismissive, “what do those idiots know” pout.

I am amused because of the use of subjective methodology; this is nothing more than a meaningless exercise. It probably helps sell copies of the magazine in parts of the country where Money needs better numbers. I am certain it allows chosen Chambers of Commerce to feel good about themselves. But my guess is that the excitement or the ire that is raised by the results evaporates quickly.

But I inevitably get annoyed because the place where my wife and I have chosen to call home is not on the list. Am I annoyed at our mayor and city council, the school system, my neighbors, the transit authority, the real estate investment community, and the retailers, or am I annoyed at my wife for wanting to live where we live?

I become introspective (read guilt-ridden) because maybe I don’t do enough or become more involved within the city to make a difference in how we are perceived. I become even more morose when I accept that I live where I live because I am not as bright or visionary as those who have chosen to live in communities such as Sugar Land, Texas (#3), Cary , N.C. (#5), Sterling Heights, Mich. (#37), Lincoln, Neb. (#60), or Fayetteville, Ark (#90).

I decide to dismiss the rankings as meaningless and those who put together the study as a bunch of idiots who probably have never been to the towns that they are ranking and will move on to their next writing assignment with no appreciation of the devastating blow they have dealt my psyche.

Don’t get me wrong. I believe that competition is healthy. I further believe that there is value to comparing the relative strengths and weaknesses of various communities. What I caution against is the conclusion that the “Top 90″ communities in Money or other ranking communications paint the picture that these are stand-alone, self-sufficient pods of commerce, culture, education, entertainment and life experiences. Each of the rated cities is in fact a subset of, and dependent on, larger metropolitan areas or other institutions such as colleges and universities.

Finally, and this is the most important point, every community is what it is because of the people who live within the community, and what they decide they want that community to be. Through activism, investment, engagement, hard work and commitment, each and every community could qualify for someone’s “Best Place to Live.”

In the meantime, congratulations to the residents of Fort Collins, Colorado. I have never been to your fine city, but I am certain it’s a great place to live–as are Shaker Heights, Ohio; Birmingham, Michigan; and Oakmont, Pennsylvania; cities where I have spent the last 27 years of my life.

Cool Economic Development

Sunday, July 30th, 2006

by Joel Burgess

Tucked away on the last page of the Financial Times is an interesting article by Tyler Brule, entitled “Second Homes are Cool – Why Don’t Governments Have Them?” The article argues that countries should build strong secondary capital cities to increase tourism dollars. One of Brule’s supporting points is that capitals with cooler climates are needed to keep people (in this case politicians) both productive and pleasant .

Brule suggests current capitals should have a more temperate place to conduct business when the weather gets hot:

  • Washington to Bangor
  • Tokyo to Sapporo
  • London to Harrogate
  • Rome to Bolzano
  • Berlin to Sylt
  • Madrid to San Sebastian
  • Paris to Quebec City
  • The rest of the world with no cool capital options to Reykjavik, Oslo, or Stockholm

Brule’s suggestion may seem facetious, but he’s got a point. Coolness counts.

In the world of business attraction and recruitment, the game is often not so much about attracting the company, but attracting the one or two individuals at the top of company’s hierarchy. If the CEO likes weather like yours, you might just tempt the company your way.

Of course the role climate plays is hard to gauge quantitatively, as it varies greatly based on the decision-maker’s preference. And if climate is a reasonable factor, other indicators may give additional insight into an individual’s preferences:

  • Birthplace
  • Employment history locations (familiarity with your area may prove attractive)
  • Locations of higher education
  • Hobbies

Part of Whittaker Associate’s scope of services includes profiling the executives of companies. And in fact, one factor we track is climate preference.

The idea is to take information about the decision-maker and begin to match synergies between the individual and both your community and the executives of companies in your community. This approach allows you to find commonalities as a starting point to develop relationships, so when a company is ready to make a move, you already have rapport based on their CEO’s preferences, whether it’s weather or some other factor. How cool is that?

WA’s Habitat Experience

Sunday, July 30th, 2006

by Jami Miedema

On June 29, my coworkers and I had the privilege to volunteer with Habitat for Humanity and help construct a home for a local Holland family. The single mother and her three teenage children were living in a house that could not accommodate the family and had electrical, plumbing, and structural problems.

Our tasks included painting the home’s interior and hanging doors. In less than four hours we had completed all of the painting and hung numerous doors throughout the house. It was great to see everyone working side-by-side and the results of our teamwork as the house took shape. It was not only a great learning experience, but it gave us all a sense of accomplishment and pride as we were able to use our skills to help a family in need.

Here are a few pictures of us hard at work!

The Lopez House

Left to Right: Jami, Tammy, Stephanie, Jordan, Maryjane, and Joel

Jami and Stephanie Painting

Maryjane, Joel and Jordan Hanging a Door

Gaining More Awareness of Identity Theft

Sunday, July 30th, 2006

by Tammy Hart

Recently a close friend of mine was applying for a new job when she was informed that her social security number was already in use by another individual. She notified me of the problem with a great deal of anxiety, so I began researching identity fraud in an effort to help her with her current situation.

Through this research I found that The Federal Trade Commission estimates that one in every 25 Americans is a victim of identity theft each year and most victims do not discover their identity has been stolen until at least 6 months after the fact.

She was fortunate (if you can call it that) that the person using her Social Security Number was an illegal immigrant who had only used her number for employment purposes and had not adversely effected her credit. She contacted the major credit bureaus and requested that they place a “fraud alert” on her credit file. By doing this she is essentially requesting that future creditors contact her to confirm any new credit by telephone verification. She is anticipating that filing her taxes this year is going to be an obstacle, to say the least, but is trying to get as much resolved with the IRS as she can before filing her income taxes next year.

The Social Security Administration has created an online tool, along with the phone/fax verification system that was already in place, for employee verification; presently, however, the government does not require employers to verify the identity of their employees.

The Social Security Administration is very aware of the growing problem of identity theft. In 1993 the SSA started sending out “mismatch letters” to employers to notify the employer that there is a discrepancy between employee names and social security numbers. But under the current policy, only employers with more than 10 mismatches will receive a mismatch letter.

Although the Social Security Administration has the information about duplicate uses or mismatched Social Security numbers, the IRS is the organization responsible for enforcing penalties. They have been reluctant to do so up to this point, according to an MSNBC report issued in March 2006 by Bob Sullivan. Sullivan suggests that hundreds or possibly hundreds of thousands of Americans are sharing their identities with illegal immigrants and don’t even know it.

The Federal Government is being urged by members of the private sector to take strides to help victims of economic crimes by increasing awareness, making criminal justice personnel and victim advocates accountable toward victims of fraud and economic crime, passing legislation with stiffer penalties, creating training programs for justice system professionals, and encouraging victim support groups, to list a few.

According to a recent Wall Street Journal article, companies like Rite Aid Corp, Reed Elsevier PLC , and Qwest Communications International, Inc. have all recently started offering an interesting benefit to employees–identity-theft resolution services so that their employees don’t have to face the nightmare of investigating and correcting any identify theft issues on their own.

http://marymount.mmm.edu/learn/administrative/hr/news/ssnewsjan.html

http://www.nw3c.org/

http://www.washingtonmonthly.com

http://www.idtheftcenter.org/homeland.shtml

http://www.privsecblog.com/archives/identity-theft-lost-your-identity-talk-to-hr.html