Archive for October, 2009

Unfinished Business

Friday, October 30th, 2009

By Dean Whittaker

As I sat beside the hospital bed of a friend who had suffered a heart attack this week, I reflected on our friendship and what it has meant to me. Although we haven’t known each other a very long time, I felt a brotherly connection to him. We had gone to New Orleans together after Katrina to lend a hand to the local economic development agency. We are both sailors, have a keen interest in learning, and have a passion for understanding economics. When the prognosis was that open heart surgery would be required, we both became more concerned. Following a lengthy surgery (seven hours) and multiple bi-passes, he is now in recovery.

For me, this situation was another reminder of the fragility and brevity of life and the importance of taking care of unfinished business those relationships that were strained or broken through no one’s fault and often the result of fear pushing love from our heart. This month I reconnected with two former employees (and friends), each of whom left Whittaker Associates to start their own competing firms. Initially, when they left, I felt betrayed and hurt by their actions. But, as it has been said, Time heals all wounds. Eventually, I realized that they each did what they needed to do. Most companies have their origin as spin-offs from other companies. It is just painful when it is your company from which the birthing takes place.

It was gratifying to learn that the two firms are still in business (one for five years and the other for over a year). I winced a little when they mentioned former clients which are currently their clients, but that is to be expected too.

As my friend recov

Economic Development Marketing Master’s Webinar: Rick Weddle

Friday, October 30th, 2009

What is the surest way to advance your career?

Simple, learn from the best.

Not everyone has access, until now. The Marketing Master’s Webinar Series will bring you three of the very best economic development marketer, beginning with Rick Weddle.

Rick Weddle, CEO of the Research Triangle Foundation, NC will lead off the series. Mr. Weddle blazed trails that changed the way economic developers are recognized and paid. He held titles like President and CEO before almost anyone in economic development. He broke pay scale barriers with every new assignment.

Why? Rick is an ace marketer! He made economic development marketing sexy! Now, developers are regularly recognized by titles like President and CEO. Plus, economic developers are often paid more than they ever could imagine for a dream job.

Join us for a conversation with Mr. Weddle on economic development marketing past, current, and future. Learn from the best! Tuesday Nov. 17th, 2009, 1:00 pm 2:00 pm CST
Register Now

Mr. Weddle’s Bio: http://www.rtp.org/files/Media/rick_weddle_bio_2009.pdf

Series Information: http://www.blanecanada.com/webinars.html

Google Advanced Search

Friday, October 30th, 2009

Earlier this month, Whittaker Associates put on another successful webinar that focused on online search tips and useful websites that reduce your research time and give you the results you want. We’ve been delighted with the feedback we’ve received, and people are already having success implementing the valuable tricks.

A small part of the webinar focused on Google search tips that are helpful to give you the most relevant search results. One of those tips is the use of the Advanced Search feature. For me, this feature always seemed intimidating, but using it has proven very beneficial, and I find it to be a great “cheat sheet” for Boolean search strings which are often hard to remember.

In the Advanced Search screen, you can begin entering information to create your own search query. The first box, “all these words”, allows you to specify search terms, and Google will return results that contain all of the words for which you are looking. “This exact wording or phrase” is where you would insert a phrase, and Google would return results containing those words found directly in that order. If you use the “one or more of these words” function, Google will return results with any of those words. You can also specify certain words that you do not want included in your search, and these can be entered in the “any of these unwanted words” box.

To further narrow your results, I suggest using file and site specific searches. Enter a site to search from (e.g. whittakerassociates.com), and all results will come from that URL. Using a file search in conjunction with the site search will yield the best results. File formats you can choose to search include PDF documents, Word documents, Excel spreadsheets, PowerPoints, and several others. This method works great to quickly narrow results from millions to handfuls of hits.

For example, if I needed to find information about a new BlackBerry Storm I purchased, I could go about finding that information online in two ways using the Google search engine. First, I could enter ‘BlackBerry Storm’ into the Google search bar, which would return over 27 million results to filter through. Or, I can use the Advanced Search feature to narrow my results. If I were to enter ‘Storm’ into the ‘all these words’ box, select PDF from the file type box (since brochures and manuals are usually in this format), and type ‘blackberry.com’ in the site box, I would receive approximately 250 results, and the first result is the Storm User Guide. When you don’t have to filter through millions of irrelevant results, time and effort can be saved.
Take advantage of the Advanced Search feature in any search engine. It will help you intuitively create search queries to return the results you need.

International Expansion: Trends and Strategies

Wednesday, October 28th, 2009

By Vidhan Rana

U. S. companies are expanding to overseas markets at a faster rate in 2008 and 2009 than ever before, despite the recession. Whittaker Associates analyzed projects done by U. S. companies in foreign countries and identified 740 such projects since January 2003. These projects were spread across 68 different countries and totaled almost $40 billion. Mexico, China, India, Ireland and Canada have gotten the greatest number of projects, accounting for almost half of all the projects done by U. S. companies around the world.

CAUTION: The data used in this analysis was collected by Conway Data. Conway Data has kept a “scoreboard” of significant new and expanded project announcements in the U. S. A. and around the world. In recent years, this coverage has been extended to areas around the world, although the North American coverage remains more extensive. Conway only counts projects that have an investment greater than $1 million, a floor area more than 20,000 sq. ft., or an employment increase of more than 50. Therefore, this dataset does not account for all the investments made by U. S. companies, but it gives us the ability to analyze the trends and nature of business investments around the world.

Figure 1 to the right shows the trend of these projects between 2003 and 2008. To our surprise, international project activity by U. S. companies has been on the rise despite the economic slowdown. In 2008, we saw a record 120 new projects and 46 expansion projects announced by U. S.-based companies in overseas markets. In the first three quarters in 2009, we have already seen 143 new project announcements, totaling a record $6.2 billion in overseas investments.

International expansion may have spiked higher in the last two years because many companies are using it as an antidote to shrinking domestic markets. Markets like China and India, with their burgeoning middle classes, are great places to be for U. S. companies.

Unlike many companies around the world, many U. S. companies start out to serve demands in the domestic markets. As a result, U. S. companies considering international expansion are already at an advantage because they already have a well-marketed product or service.

Here are some steps that many site-selection experts recommend for a business looking at international expansion:

1. Research, Research, Research: This step involves a look at your current or past international clients and short-listing countries or regions where there seems to be a demand for your products or services. You will also need to consider whether your business is ready for the move. Is organization fully prepared? Do you have any budgetary or human capital constraints? Do you or your partners have any international experience? It is important to do some secondary research on your target markets, but nothing can replace direct personal contact with local industry experts, existing customers or trade commissioners.

2. Select a Market: Too often businesses are overwhelmed with the choices they face and the work that needs to be done during an international expansion. It is always best to select countries or regions where your product/service will have the best prospect and demand. Along with establishing whether there is demand for your product in that foreign market, you will have to consider the legal environment, political conditions and infrastructure if all of your needs will be met by the country/region you select.

3. Know your Target: It may be foolish to assume that your product will meet the needs of an international consumer the way it met the needs of your domestic consumer. Various international audiences have different needs, unique preferences and diverse ways/nuances of conducting business. Only with a thorough understanding of the target market can a business make wise and sustainable economic decisions about product adaptation and, ultimately, be very certain that success is financially obtainable.

4. The Five P’s of International Marketing: there are five more P’s to consider with an international strategic marketing plan:
• Payment – Exchange rates, terms, customs valuations, transfer pricing, taxes
• Practices – Unique cultural, social and business styles
• Paperwork – Permits, licenses and other documentation requirements
• Partnerships – Alliances to strengthen your market presence
• Protection – Regulatory compliance, intellectual property issues, travel, etc.

5. Market Entry: First, you will need to decide whether you will enter the market alone or seek alliances with existing local businesses. Second, you will need to choose an appropriate distribution channel.

6. Access to Talent: Without the right people on the ground, even a well-implemented international expansion plan is destined to fail. The United States, more than ever before, lacks professionals with the global experience necessary to bridge cross-border operations. With emerging markets around the world, the United States is now forced to compete for the talent it once took for granted.

7. Know the New Way: Ultimately, a successful global expansion is dependent on an organization’s ability to view the world in a new way. In this increasingly complex and competitive global environment, exceptional skill is needed to evaluate the options, manage the risks and execute a winning expansion strategy.

Here is a short reading list of books that business executives, site locations consultants and economic development professionals will all find useful to learn more about international expansions. (Each book is hyperlinked to its listing on Amazon.com)

Doing Business Beyond America’s Borders: The Dos, Don’ts, and Other Details of Conducting Business in 40 Different Countries

Doing Business Anywhere: The Essential Guide to Going Global

Global Business: 308 tips to take your company worldwide

The Global Entrepreneur: Second Edition

The Global Brain: Your Roadmap for Innovating Faster and Smarter in a Networked World

Tahoe EDQ: Questions

Monday, October 5th, 2009