Archive for June, 2006

Goin’ Fishin’: Retaining and Attracting Businesses

Friday, June 30th, 2006

by Dean Whittaker

Have you been fishing? Most of us have. I would like to share an analogy with you regarding target marketing and going fishing as part of our newsletter effort to continue to share with you what we learn each month.

So, why do we go fishing? Is it to catch fish, have fun with our friends, be outdoors, or a host of other possibilities? I’ve known people to fish without bait because they really didn’t want to catch anything… Applying this analogy to economic development, many economic development organizations are not just in it for the jobs and tax base that retaining and attracting businesses create but also to accomplish a host of other purposes including: focusing resources, motivating and engaging volunteers, etc.

Going a little further.what kind of fish are you trying to catch? What industries and companies within those industries are you targeting for your attraction/expansion marketing/sales efforts?

What lures and bait are you using…What is your infrastructure and what incentives do you offer?

Who do you take fishing with you? Do you work as a team or are you the lone ranger?

Do you work regionally and share information or do you horde information and not tell anyone else where the good fishing places are?

How patient are you? Do you give up easily or do you stick with it day after day even when you don’t catch any fish because you never know when a fish will come your way?

Can you sit quietly and wait or do you need to be in motion all the time?

Lastly, do you take the tarter sauce with you when you go fishing knowing that you will catch dinner? Once you land a company or help one to expand, is it just the beginning or is it the end of your work? Do you keep your commitments to the companies you attract or help expand?

Different type of economy: Different type of intelligence

Friday, June 30th, 2006

by Tammy Hart

With a majority of community leaders’ focus being on education reform and creating skilled workforces for the global economy, I thought it would be interesting to take a look at the concept of Emotional Intelligence. After some research, I gained a better understanding of some easy things that I can do to help my own children succeed in social situations, as well as some insight in areas where I could improve myself.

In 1983, Howard Gardner introduced the multiple intelligence theory, which opened the door for the concept of Emotional Intelligence. Salovey and Mayer created the term Emotional Intelligence in 1990. In 1995, Daniel Goleman published the international best-seller, Emotional Intelligence: Why It Can Matter More Than IQ.

Emotional Intelligence can be defined as an ability to perceive, assess, and manage one’s own emotions, as well as those of other people, including whole groups. According to Goleman, we need to place as much emphasis on teaching our children the essential skills of Emotional Intelligence as we do on more traditional measures such as IQ and GPA.

Researchers found that although students’ emotional intelligence was not directly linked to academic success, students with higher levels of emotional intelligence had more self-efficacy (self-confidence and knowledge that one can handle problems or challenges effectively). This self-efficacy enhanced their academic performance.

Coming from a middle-class family with two working parents who divorced during the time I was in grade school, and being a single working mother myself, I am very aware of the daily challenge of trying to make time for your children, and of the difficulties children can have coming from split families. We all want to be good parents and give our kids all of the time and energy we can, but let’s be realistic: sometimes there is just not enough time in a day and we often feel that we are stretched far too thin to meet their every individual need. For this reason, I agree with Emotional Growth programs that are being implemented into school systems. Children of the working class spend more time at school and/or daycare than they do at home during the school year.

But that doesn’t mean you can’t boost your child’s emotional intelligence at home. You can do simple but significant things that can impact your child’s success, especially if you perform them consistently. Handling your own emotions in a healthy manner teaches your children to react the same way. Goleman suggests the following approach to boosting your child’s Emotional Intelligence:

•  Be aware of your child’s emotions

•  Recognize the emotion as an opportunity for intimacy and teaching

•  Listen with empathy and validate your child’s feelings

•  Help your child to label the emotion

•  Set specific limits while exploring strategies to solve emotional problems

Being in touch with your children’s feelings doesn’t mean that you have to feel sorry for them, and it doesn’t mean that you need to cave in to them because they are feeling down. By following the guidelines above you might actually find that disciplining your children becomes easier as your relationship improves.

www.newhorizons.org

www.eiconsortium.org

Passion in the Workplace

Friday, June 30th, 2006

by Dennis Burnside

Pretty loaded topic, don’t you think? Before I started to write this article, I Googled “passion in the workplace.” Take a guess at how many references to the topic popped up. Close to 15,000. It’s clear that “passion in the workplace” is a business phrase with buzz.

Defining passion in the workplace is hampered by the way the word passion is used on the street: it can mean intense emotion of any kind–love, hate, ambition or contempt. It is most often defined in terms of sexuality, represented by the steamy cover of a romance novel. But in fact, passion in the workplace is the positive energy we bring to our clients, co-workers, suppliers and those we come into contact with every day.

Jack Welch, the former CEO of General Electric, uses “passion” in the way he characterizes great leadership: the ability to be passionate and show compassion at the same time, truly caring about the people you work with, from your clients to your vendors. I think Mr. Welch has it right. Most everyone I know has a job or a vocation in addition to their “real” lives. The people I admire most in their professional lives also have admirable personal lives. They are energetic, curious, thoughtful, and caring. They seem to have the ability to make others feel the same way. They bring their passion to the workplace. Not all of them are the Jack Welches of their organizations. Many of them are sales professionals, administrative support, technology junkies and operational staff. Sometimes the most inspiring (and valuable) employee is the person who answers the phone or acts as the company receptionist.

A workplace can support or suppress this positive passion. The most passionate workplaces feature

  • Trust between management, employees and customers
  • Shared vision between leaders, employees and customers
  • Environments that encourage creative thinking and sharing of ideas
  • Risk-taking for the purpose of doing better
  • Community involvement and an honest effort to give back and do good for others
  • Striving for knowledge that will benefit clients and the organization
  • Sharing that knowledge to benefit many
  • Management that encourages and financially supports employee personal growth
  • Physical space that reflects the organization’s positive culture
  • Ongoing commitment and an evolving attitude toward passion–the “passion to be passionate”
  • Mature, articulate, visionary, creative, inclusive and giving leaders who lead by example

But leaders aren’t the only ones who can lead by example and show how passion can improve life at work. By fulfilling your assigned role to the best of your ability as you focus on doing things that develop trust among everyone connected to the company, you inspire others. Your official role may be answering the phone, overseeing accounts payable, fulfilling a client assignment, installing new technology, or running the company. But if you perform that role mindful of the positive effect you can have, you are a company leader–you have just helped create a passionate workplace.

All About Attitude

Friday, June 30th, 2006

by Jami Miedema

I have always been the type of person to steer away from reading self-help and motivational books. I find their content not only unconvincing and unoriginal, but just plain corny. So it was to my surprise that just recently I read one from front to back. The book, Joel Osteen’s “Your Best Life Now: 7 Steps to Living at Your Full Potential,” was recommended to me by someone who swore its text was life-changing. I decided to give it a chance and I liked what I read.

One quote from the book that I found to be quite profound stated, “Fresh ideas will not pour into old attitudes.” The simplicity of this passage seems like a no-brainer, but how often do we expect to be inspired even when we have a lousy attitude? The answer is, probably quite often! We often expect our circumstances to change without first changing our attitudes, but honestly, how can one find a creative way to deal with issues when stuck in a rut of pessimism?

This passage not only applies on an individual level, but also in the workplace. We cannot start dreaming up the next big idea or achieving new and greater success when our old attitudes hinder us from doing just that. The key is to keep an optimistic outlook so that our minds are open and ready for new inspiration, change, and success. With a positive attitude, “fresh ideas” are sure to come.

Friday, June 30th, 2006

by Joel Burgess

According the book The Power of Focus (Jack Canfield, Mark Victor Hansen, Les Hewitt), procrastinating can be thought of as a form of self-castration. After all, to castrate means to impoverish or render ineffective. When you procrastinate you are impoverishing your future. Additionally, the word castrate is actually hidden within the word procrastinate.

Ouch! Even if it’s nothing but a painful play on words, this stark comparison is a reminder that putting off tasks that should be completed today inhibits our ability to succeed tomorrow.

So why do people procrastinate? They’re

1.) bored

2.) overwhelmed with work

3.) lacking in confidence

4.) suffering from low self-esteem

5.) doing work they don’t really enjoy.

6.) easily distracted or just downright lazy.

How can you overcome procrastination?

The book’s authors state two primary ways to motivate yourself:

1.) You can fear the consequences of not taking action or

2.) You can get excited about the rewards and benefits of being proactive.

The latter is definitely a better frame of mind to have than the former. Remaining positive is the best way to combat procrastination and act decisively. The next time you feel yourself putting off work that you know you shouldn’t, think of the easy-to-remember acronym: TA-DA.

TA-DA represents:

Think (self-reflection)

Ask (focusing questions)

Decide (making a decision is half the battle)

Act (GO!)

Remember, procrastination is having the Someday Syndrome . Someday I’ll do this, someday I’ll do that. The problem with this attitude is that at some point someday will cease to exist, leaving a life of regrets.

The Friendship Factor

Friday, June 30th, 2006

by Jordan Chanski

Before coming to Whittaker Associates, I was employed at a locally-owned furniture company as a warehouse supervisor. Known as a place where shoppers regularly became friends with salespeople, the store closed in December of 2005 after over a decade of serving the community.

During the closing process, a consulting firm was brought in to help liquidate our inventory. They brought in their own sales team, warehouse help, and management to replace most of our current staff. This changing of the guard did more than just alter the faces I worked with. It turned the once-friendly atmosphere of the store into one of stress and anxiety.

The laughter from the women in customer service that used to greet me as I punched in for the day was replaced by bickering between manager and assistant. Instead of a genuine “howya doin!” from our usual furniture repairman as I entered the warehouse, the welcome was a grunt and a nod. I found myself trying to avoid co-workers during the day to escape the awkward silence that followed them. As they picked up their last pieces of furniture, several repeat customers commented on the change that they had noticed.

I have seen first hand in the past year how great an impact the relationship between co-workers can have on an organization. Friendly work environments help keep employees motivated. They work harder, help each other grow, and are generally in better moods. This amiable atmosphere extends to customers as well. Whether it is a furniture store, a barber shop, or a corporate office, I would rather do business in a place where the employees visibly get along and enjoy what they are doing and where I personally feel comfortable.

I never thought about how something like the work environment could have an effect on a business, but both the internal and external impacts were very evident to me through this experience.

Commuting vs. Migrating

Friday, June 30th, 2006

by Pete Julius

The National Household Travel Survey (NHTS), which was conducted by the Bureau of Transportation Statistics, estimates that nearly 3.3 million people commute at least 50 miles one-way to work each day. Even more interesting is that 1 out of 5 people commute greater than 100 miles one-way and 1 out of 20 commute more than 200 miles one way to work. However, this survey was completed in 2002. Times have changed since this survey was conducted. The rapid increase in the number of home-based businesses and the popularity of entrepreneurialism probably has had a tremendous impact on these statistics.

Jobs are just one reason why people commute.

The descriptive analyses presented above clearly indicates that while commuting is closely linked to locational and industrial characteristics, migration is more strongly affected by general economic conditions that are present in the sending and receiving areas.

Sources & References:

Journal of Transport Economics & Policy

Bureau of Labor Statistics

Bureau of Transportation Statistics

Department of Revenue

Census

Department of Transportation

Bureau of Economic Analysis

REIS

Commuting Patterns and the Housing Stock www.huduser.org/datasets/ahs/Commuting_Patterns.pdf

Average Travel Time to Work of Workers 16 Years and Over Who Did Not Work at Home (Minutes)
Workers 16 years and over (State level) http://www.census.gov/acs/www/Products/Ranking/2002/R04T040.htm

3.3 Million Americans are “Stretch Commuters” Traveling at Least 50 Miles One-Way to Work http://www.bts.gov/press_releases/2004/bts010_04/html/bts010_04.html