Building Relationships

By Todd Smithee Strong, healthy relationships are based on credibility and trust.  The more important the relationship, the more time it takes to build that credibility and trust.  This is as important in business as it is in our personal lives.  A positive,...

The Talent Wars

By Dean Whittaker Three of the presenters at the recent CoreNet Conference in Atlanta used the term “The Talent Wars” to refer to the struggle companies are beginning to feel in meeting their staffing needs. Finding, Getting and Keeping Talent was the theme of the...

What is Your Team Model?

By Jami Miedema Currently, I am engaged in a management course aimed at helping individuals work in a team environment.  After several sessions, each team was asked to produce a team model incorporating key points they deemed critical to the function of their group. ...

Overcoming Phone Phobia

By Mario O’Connell Ring, ring. “Good morning, _____________ Incorporated,” he says hurriedly. “Good morning,” I respond in a cheerful tone. “I was wondering if you would be willing to verify the contact information that I have for your company?” I continue after...