Archive for March, 2008

The Age of Turbulence

Sunday, March 30th, 2008

By Dean Whittaker

Alan Greenspan’s book, The Age of Turbulence, has a prophetic title for current economic times.  The book provides an interesting history of monetary policy in the United States, as well as a look into the future.  In it he describes the Federal Reserve’s efforts to maintain a stable economy as an inducement for economic growth and his thoughts about doing so.

We are indeed in an age of turbulence.  However, with change comes opportunity. What opportunities and challenges does this situation present?  First of all, it is important to realize the “financial crisis” is somewhat contained within the financial service sector. The economic consequences have spilled over into the rest of the U.S. economy, but not the world’s economy.  The rest of the world is no longer dependent on the U.S. market for its economic vitality.

Here are ten opportunities that I see.

  1. With a dollar devalued against other world currencies, our products and services are “on sale” at a 20-30% discount.  It is also means that imports are at a 20-30% disadvantage when selling in the U.S. Of the fifteen projects our firm is engaged in, six are outside of the U.S.
  2. With $100-per-barrel oil, alternative energy companies, including those providing production of solar, wind, water, and geo-thermal energy, are becoming extremely busy. One U.S. company is now selling 95% of its solar shingle production to Germany and is sold out for the next two years’ production.
  3. Recycling has been given a boost by increased raw material cost. My brother’s salvage yard is doing a booming business recycling scrap while cleaning up the environment. As raw materials escalate in value, we will become ‘recyclers.”  What was a feel-good thing to do will take on economic importance.  What once went to the landfill will go back into the production cycle.
  4. We are simplifying our lives by determining what is important. We struggle in this country under the weight of abundance. We are the only nation in the world that spends $22.6 billion on self-storage as a place to put our “extra” stuff. Perhaps it is time to “ebay” our basements, garages, and storage units.
  5. Currently, the U.S. is the largest consumer per capita of energy on the planet.  Finding ways to reduce our carbon footprint through re-thinking our transportation system, including our vehicles and the way we use them, opens up many possibilities.
  6. Becoming mindful consumers is another opportunity. We can choose based on who, what, when, where, why and how something is produced. Being conscious of our choices and the consequences of those choices will let us shape the future.
  7. Begin with the end in mind. The Research Triangle Park has a fifty-year plan. Are any of us thinking in those terms? What will the world and our little corner of it look like in 2058?
  8. A world without oil is an opportunity to create whole new industries. As oil production begins to decline, new exploration will get a boost and what was not economically feasible will become so. We will find new ways to meet the world’s energy needs.
  9. Global investment patterns will encourage investment from abroad. Indian companies invested $10 billion in over 70 merger/acquisition projects in 2007, for example.
  10. With the emergence of 150 million new middle-class consumers in India and China, the opportunity to serve their needs is hard to imagine.  What an enormous opportunity to develop new markets, new products and services!

What about you? What opportunities do you see? How will you make the most of these opportunities?  Let me know what you see and I will summarize them in a future Whittaker Report. Send your thoughts to me at dean@whittakerassociates.com.

Just Make the Call

Sunday, March 30th, 2008

By Todd Smithee

Strong business relationships are likely the most valuable asset you manage in your professional and personal life.  These relationships can take years to develop and require regular nurturing to maintain.  Do yourself a favor and go the extra mile to keep your relationships and career going strong—pick up the phone.

Email, electronic newsletters, and snail mail are great ways to keep your business contacts updated on your activities and achievements.  Typically, they are one-way communications, designed to tell your contacts something about yourself or your company. But psychologists and sales trainers know an important fact: people like to talk about themselves. This is something people aren’t that likely to do in response to your newsletter or email.  It’s easy, though, to get people to talk about themselves during a phone call.

A tremendous amount of information can be obtained in a simple three-minute phone conversation.  You can learn about your contact’s business, including whether it is growing, whether there are expansion plans in the works, and whether you might be of assistance.  Just as important, you can learn how your contact’s personal life is going.  Are their kids going off to college?  Where are they going for vacation this summer?  Did they recently become grandparents?  While these things may not seem directly connected to the particular professional solutions you provide, they are critical to building bridges that eventually lead to business.

So, do yourself a favor.  Continue to keep your contacts updated about your business with newsletters and email.  They are critical, effective means of communicating with your contacts and associates.  But do not forget to pick up the phone once in a while and strengthen the relationship with two-way conversation.  You might be surprised at what you learn.

Bright Rays Make Better Days

Sunday, March 30th, 2008

By Jami Miedema

Spring is finally here!  It’s time to pack away the winter coats, hang up the scarves, and head outside to enjoy the warmer temperatures.  Every spring I seem to have a burst of energy that compels me to come out of hibernation and be active once again.  Where does this newfound liveliness come from?  It comes from the sun.  The sun does amazing things to our bodies and minds and since the sun shines stronger and longer this time of year, we reap many of its benefits.

What does the sun do for us?  For starters, it sets our internal clock.  Sunlight tells our body to wake up and to not feel sleepy.  The production of the hormone melatonin, which is what helps us doze off at night, is suppressed by sunlight; we therefore have renewed energy throughout the day.

Other benefits of the sun include increased alertness, natural regulation of hunger, and an improved mood.  Sunlight sparks the production of serotonin, the “feel good” hormone, and this not only makes us feel happier, it also fights mild depression related to seasonal changes.  Further, sunlight produces vitamin D for our bodies, which is important to maintain healthy bones, immune system strength, and proper absorption of nutrients from food.

So, just as the sun replenishes the earth during Spring, it also replenishes us with nutrients and energy. Energy is just the thing we need after a long winter. So find some time to get out of the office this spring and enjoy the sun!

Source: Kalish, N. (March 2008).  Light up your health. Retrieved from http://health.msn.com/health-topics/articlepage.aspx?cp-documentid=100196424&page=3.

Google: Expanding the Limits of the Possible

Sunday, March 30th, 2008

By Maria O’Connell

“The only way to discover the limits of the possible is to go beyond them into the impossible.”
-Arthur C. Clarke, 1917 (Author of 2001: A Space Odyssey )

We live in a fast-paced, ever-changing world – an atmosphere where patience is slowly depreciating. I would argue that much of our lack of patience, and especially the rising generation’s inability to sit still, might be due in wide part to the newest and coolest technologies. We have developed a “get it now” mentality, thanks to search engines on the internet that allow us to sift through billions of sources in a matter of seconds.

The well-known and well-loved search engine Google is arguably at the crest of this technology wave. Currently, Google searches only the web; ultimately, Google is seeking to make all of the world’s information available. Made famous for google.com, the company has a plethora of helpful tools that you may have yet to learn about. Some of the tools are great for personal use, but many others could be helpful additions for your business.

First off, ever heard of Google labs (google.com/labs)? This is a website that showcases a few of the Google engineers’ latest and greatest ideas that have not yet been released on the market. On the site you can navigate through the application of your choice and give feedback. Also, you will find the list “Graduates of Labs,” where you can look through a few of the already existing tools that Google has to offer.

You may recognize Google Maps or Google Images, but have you heard about Google Analytics, Google Transit, Google Apps, and Google Notebook? Google Analytics is a tool that we use here at WA, which allows us to track web traffic on our website. The site allows you to view how many visits your website receives, from what countries, states, or cities, how long the visitor stayed on your site, what pages he/she viewed, etc.  Google Transit is a system that may help you navigate through large cities; by typing in a start point and end point, Google Transit will tell you how to get there using public transportation. If you want to learn more, check out the site for yourself. But, be careful – you could get stuck there for hours!

The Conceptual Age

Sunday, March 30th, 2008

By Jim Bruckbauer

Last week I had the privilege of seeing Daniel Pink speak at a local event.  Pink, the author of the book A Whole New Mind, informs those who read his book and hear him speak that right-brain skills will be necessary along with left-brain skills if one would like to compete in the 21st Century.  The right-brained skills Pink is referring to include artistry, empathy and big-picture thinking, skills often underemphasized in our traditional school systems.

Our left-brain’s analytical, logical, and sequential skills are necessary, but different skill-sets in right-brained thinking may be required in the 21st Century because of the 3 A’s – Abundance, Automation, and Asia.

Abundance means we live in a world of plenty. Just look around us. The average house size is getting bigger, the average family size is getting smaller, yet the self-storage industry rakes in $22 billion a year. Since we have all the “stuff” we need, new products must include desirable design as well as purpose. We don’t “need” anything, so “wanting” becomes the main reason to buy something.*

Automation means that any work that is routinely done will disappear.  If you can write down the steps of your job and get to a right answer, your job can be done anywhere.

Asia’s workforce is growing. Outsourcing, Pink states, was “way overhyped in the short-term, but way underhyped in the long-term.”  The number of Indians working at jobs outsourced from the US is rising tremendously. And India’s population is enormous. If 15% of India’s population were working at outsourced jobs, that total would be greater than everyone working in the US combined in all sectors.*

Right-brain aptitudes deemed important in Pink’s model include the following:

Design – creating something that is beautiful, whimsical or emotionally engaging
Story – the essence of persuasion, communication, and self-understanding has become      the ability to fashion a compelling story
Symphony – seeing the big picture and crossing boundaries
Empathy – understand what makes your fellow man/woman tick
Play – we all need laughter, games, and humor
Meaning – not just doing what we do for accumulation, but to meet a need for purpose

In conclusion, Pink suggests we ask ourselves three questions as we move into the “conceptual age:”

  1. Can someone overseas do it cheaper?
  2. Can a computer do it faster?
  3. Am I offering something that satisfies the non-material, transcendent desires of an abundant age?

To learn more about this very important thesis on business in the 21st century, check out Pink’s book: A Whole New Mind.

Source: Pink, Daniel; A Whole New Mind
*U.S. Census Bureau
*Self Storage Association of America

Our Rich and Important Neighbor to the North

Sunday, March 30th, 2008

By Vidhan Rana

Have you heard of the Athabasca oil sands? If you haven’t, you will surely hear about them soon. In the near future, oil sands may represent as much as 2/3 of the world’s total petroleum reserves. Canada’s Athabasca oil sands alone hold about 1.7 trillion barrels of oil sands, compared to 1.75 trillionmap barrels of conventional oil worldwide.
Alberta’s large deposits contain at least 85 percent of the world’s known bitumen (oil sands) reserves. Currently, only about 10 percent of the reserves are counted as recoverable, which amounts to about 3/4 of North America’s petroleum reserves. Many countries around the world have oil sand deposits, but only Canada and Venezuela have oil sand reserves that equal the world’s total reserves of conventional crude oil.
Until a few years ago, extracting crude from oil sands was not economically viable, since large amounts of energy are required to reduce the bitumen’s viscosity to extract the crude oil trapped in the sand. However, high oil prices and new technologies have enabled companies to extract the oil sands at a profitable level and convert the crude to usable products. Most of the oil sands’ extraction so far is done through surface-mining techniques, but over 80 percent of Canada’s reserves are too far below the earth’s surface to be extracted in this manner. New in-situ techniques have been developed to extract oil that was unreachable just a few years ago.

In July 2007, Royal Dutch Shell released its 2006 annual report and announced that its Canadian oil sands unit made an after-tax profit of $21.75 per barrel, nearly double its worldwide profit of $12.41 per barrel on conventional crude oil. A few days later, Shell announced it filed for regulatory approval to build a $27 billion oil sands refinery in Alberta, one of $38 billion in new oil sands projects announced that week.

A huge environmental cost is associated with oil sands extraction. The extraction process involves clearing forests, destroying natural habitat for plants and animals in the area. Since a significant amount of energy is used in the extraction process and produces carbon dioxide emissions, this resource is no more environmentally friendly than any other petroleum-based products. Under pressure from environmental groups, the current Conservative government in Canada announced last year that it was going to phase out some of the oil sands tax incentives over the coming years. However, with oil prices crossing over $100 this year, government tax incentives may no longer be necessary to promote investments in the area.

Fort McMurray, which lies in the heart of the Athabasca oil sands reserves, grew from a population of 37,000 in 1996 to 80,000 in 2006. By 2010, oil sands production is projected to reach 2 million barrels per day, or two-thirds of Canada’s total oil production. By 2015, crude oil extracted from oil sands is expected to represent over 80 percent of Canada’s oil production, which is estimated to be around 4 million barrels per day. The Athabasca oil sands are now featured prominently in international trade talks, with energy rivals China and the United States negotiating with Canada for a bigger share of the oil sands’ rapidly increasing output.