by Whittaker Associates | Dec 30, 2005 | Uncategorized
by Pete Julius Can you remember the days when cell phones did not exist? Do you remember when laptops did not exist? Can you remember when PDA’s did not exist? A more important question…do you remember how difficult it was to communicate with people... by Whittaker Associates | Dec 30, 2005 | Uncategorized
by Joel Burgess HappyNews.com As the Christmas season wraps up and the New Year begins, do you ever get the feeling that any resemblance of good cheer that existed quickly gives way to long, angry, customer-service lines? (Those same lines that trampled people at... by Whittaker Associates | Aug 30, 2005 | Uncategorized
by Megan Jewell Veteran designer Jane Fulton Suri scoffs at designers who design for mere aesthetic purposes. Suri believes strongly in looking at human behavior for innovative designs to improve or develop a product. She calls them the “Human Factors,”... by Whittaker Associates | Aug 30, 2005 | Uncategorized
by Tammy Hart McKinsey & Company is a management-consulting firm advising leading companies on issues of strategy, organization, technology, and operations. According to a study conducted by McKinsey, despite the anticipated growth in the general workforce, there... by Whittaker Associates | Dec 30, 2005 | Uncategorized
by Tammy Hart In a sense the Internet is the largest public library in the world – so what would attract people to the local library? Are you getting your tax money’s worth for the services and resources your library has to offer? Value-added services are...