Market Trends: Call Centers Re-Shoring

By Saurav Rajbhandari Since the early 90s, call centers have been shifting facilities to countries like India, China, and Philippines. The main reason for call centers being attracted to developing countries are the cheaper labor rates, availability of workforce, and...

Back to the Future…Are You Ready?

By Dean Whittaker This month I had the privilege of facilitating a 3-hour workshop for the Utility Economic Development Association to explore the trends impacting economic development in the context of the utility industry. We used an environmental scanning process...

Happy National Dog Appreciation Day!

By Sharad KC Last Wednesday, my Facebook & Instagram feed were flooded with pictures of all sorts of dogs, some playing, some relaxing on the beach, and some just enjoying the comfort of the couch. It was National Dog Appreciation Day in the United States,...

Industry Overview: Advanced Manufacturing

By Saurav Rajbhandari The United States, with GDP of $16 trillion in 2013, has had its share of ups and downs, but has become one of the leading countries in advanced technology. The Great Recession plunged the economy into a sliding curve with 8.7 million jobs shed...