Building Relationships: People

By Todd Smithee Over the last several months we reviewed a number of keys to developing long-term, profitable relationships.  We discussed the importance of having well-defined processes for maintaining regular communications with potential customers.  We also...

The Changing Selling Cycle

By Todd Smithee You know the old sales adage: the larger the transaction you are attempting to close, the longer you will need to be in touch with your potential customer.  But long-term customer relationships don’t always happen the way they used to.  To start with,...

Relationship-Building Blocks

By Jim Bruckbauer As professionals, we are experienced enough to know how important relationships are to everything we do. Not a lot of people will tell you that they’ve reached personal or professional goals all by themselves. Besides, many will tell you that...

You Planted the Seed. Be Sure to Water It!

By Todd Smithee So you’ve just come across a very good lead that you really felt was a good fit for your company’s product or service.  The prospective customer has a need for your offer.  You can easily cost-justify replacing their existing solution with your offer. ...

Marketing Notes…

By Jim Bruckbauer For most communities, your best prospects are different than they were 2 years ago, and most companies are thinking differently than they were 2 years ago.  So if you’re implementing your marketing strategies the same way you were 2 years ago, you...