Listening to Understand

by Tammy Hart As we head into 2006, we are moving towards what some are calling the “Empathy Economy,” and “Design Thinking” is all the rage. Consumers are demanding empathy from corporations, and companies are doing everything they can to...

Great Leadership

by Pete Julius Great leadership is very critical to achieving high levels of success. Lack of leadership can lead to disastrous results and hardship. Imagine the chaos that would result from an army without commanders or a sports team without a coach or star player....