Secure Future for Cyber Security Industry

By Jami Gibson Every day, an astounding amount of sensitive data is being shared and stored digitally. We entrust that our banking and credit card accounts, health records, and personal information are being safely kept until the next time they need to be accessed....

The Call Center Returns Home

By Patrick Cisler I’m sure you’ve been there. Stuck on the customer service line for longer than you anticipated, trying to resolve an issue you have with a product or service provider. You are either frustrated by the lack of a human on the other line, often being...

Snack Food Trends

By Jami Gibson This month, my research was focused on the snack food industry. After studying over 100 companies, I came away with not only an increased appetite, but also with some insight about where the industry stands now, and where it’s headed. Here are a few...