by Brittany Ryzenga | Sep 30, 2015 | Uncategorized
By Saurav Rajbhandari Since the early 90s, call centers have been shifting facilities to countries like India, China, and Philippines. The main reason for call centers being attracted to developing countries are the cheaper labor rates, availability of workforce, and... by Brittany Ryzenga | Sep 1, 2015 | Uncategorized
By Dean Whittaker This month I had the privilege of facilitating a 3-hour workshop for the Utility Economic Development Association to explore the trends impacting economic development in the context of the utility industry. We used an environmental scanning process... by Brittany Ryzenga | Sep 1, 2015 | Uncategorized
By Jami Gibson Mobile apps and online purchasing are making it easier than ever to acquire the goods we want and need. However, once we submit our orders, it turns into a waiting game. Retailers are now competing based on delivery time, with many attempting... by Brittany Ryzenga | Apr 30, 2015 | Uncategorized
By Dean Whittaker Thank you for your thoughts and prayers for the people of Nepal. Amidst the death and destruction, the resilient people of Kathmandu, Nepal have begun to rebuild following the 7.8 magnitude earthquake that occurred on April 25th at 11:40 AM. As many... by Brittany Ryzenga | May 29, 2015 | Uncategorized
By Dean Whittaker The five-day news cycle of media has passed for the earthquake in Nepal, and our attention has moved on to other issues. However, the recovery from the April 25th earthquake continues and will do so for decades. Over 400,000 homes were destroyed...