The Economic Development Shift

The Economic Development Shift

By Dean Whittaker A shift is underway in the mission of economic development organizations. Growth has always been the mantra, but now it is becoming about sustainability. Loss of population is now becoming a major economic issue for many cities, regions, and states....
Chemical Wholesale Industry Trends

Chemical Wholesale Industry Trends

By Jami Gibson The U.S. chemical wholesale industry, with annual revenues of approximately $220 billion, is projected to grow at a rate of 4% over the next four years. Oil and gas production is also expected to increase, therefore, creating opportunities both upstream...
Advantages of Co-Working Spaces

Advantages of Co-Working Spaces

By Saurav Rajbhandari Workspace trends have changed in recent times with smaller businesses and startups choosing to share space with other companies. Co-working provides opportunities to network with people from other companies, as well as many other benefits,...
Service Failure and Service Recovery

Service Failure and Service Recovery

By Sambridhi Shrestha Today businesses all over the world use social media to grow and improve their services. When Samsung’s Galaxy Note smartphones caught fire, they explained the problem on all social platforms. They apologized, and they replaced the phones....
Best Practices Conference

Best Practices Conference

By Dean Whittaker This month I had the opportunity to participate in the Mid-America Economic Development Council/Indiana Economic Development Association joint Best Practices Conference in Ft. Wayne, IN. It was a great conference, well organized, held at an...