Archive for October, 2006

Catching and Keeping Smart Companies

Monday, October 30th, 2006

by Dean Whittaker

Smart companies lead in their fields through innovation. They use technology and knowledge to stay competitive in a global economy. The benefit to attracting and keeping these companies is that they add more value per employee, and therefore pay a higher-than-average wage than other industries, creating more wealth in the community.

But economic development organizations have to be smart to catch and keep them.

First, you need to be aware that there is risk associated with focusing on these firms. They tend to be more volatile in their employment levels and easily impacted by newer technology. Success depends upon their continuous innovation – they must be quick and nimble to avoid falling behind in their fields. Their competitive advantage is often difficult to protect and their product or service often has a very short life cycle. Economic developers must recognize that these companies embrace innovation as a way of life.

You may think you need to live in Silicon Valley or Route 128 in Boston to attract and keep innovative companies. But the first place to look is your own backyard. Innovation occurs everywhere, and most companies grow where they are planted – often where the founder lives – if the climate and culture are right. Part of the issue is access to capital. Does your area provide a source of seed capital and venture funding, and does it support risk-taking.even after frequent failures? If innovative start-ups don’t have the support they need to grow, they die on the vine.

Smart companies also need a supply of smart people. Attracting and keeping talent is paramount to the future of any community, and keeping local talent is easier than recruiting outsiders. While you may argue that keeping young people in small communities is not likely to happen, time may be on your side. When those same graduates get married and begin to have families, the security, safety, and proximity to family are strong motivators to come back to their hometowns. Staying in touch over the years through community newsletters and recruiting beginning at ten-year class reunions can begin the process.

Quality of life and environment are also tickets to attracting innovators. Right-brained innovators enjoy cultural variety and proximity to nature. Innovative thoughts often appear when we are engaged in doing something else, especially when we are close to nature or in a “creative” space. What make a place creative? A quiet walk along the beach or river can allow our brains to slip into the “gap” where these ideas lurk. Seeing other innovators – artists, musicians, writers – at work can spark our own creative ideas.

What else do smart companies need to succeed and prosper? A strong infrastructure of communication, travel and available capital are important assets. But your real task is to create your own center of excellence based upon an inventory of what your area produces, what it offers, and the smarts required to help it succeed.

Rethinking Your Marketing Strategy

Monday, October 30th, 2006

by Dennis Burnside

Before I joined Whittaker Associates, I spent over 25 years in the commercial real estate industry. During that time I was lucky enough to represent some of the most sophisticated and successful real estate investors and developers in the country. Many are household names in the industry, while some are a bit more obscure.

Whether the real estate company I represented was large or small, national or local, with 10 or 100 years in the business, the most successful of the industry had one fundamental and common approach: a well thought-out marketing strategy and a strong commitment to executing the plan over a period of time.

Since joining Whittaker Associates, I have met many economic development professionals and notice the same element in the most successful groups: like those ultra-astute real estate developers, successful communities and economic development organizations approach the business of retention and attraction with the same strategic and committed philosophy. They are careful to establish and maintain a creative, clear, and consistent message that creates easy-to-remember branding.

Here at Whittaker Associates we are in the process of updating and rethinking our approach to marketing ourselves. I thought it might be instructive to share our outline for change with our readers. An effective marketing strategy contains many of the same elements, whether you are in economic development, real estate, or business intelligence consulting.

We’re thinking hard about our

1. Vision - the fundamental message we want to articulate

2. Brand – how we want the audience to describe us

3. Situation Analysis – our current conditions, our market analysis, historical factors, our competitive analysis, and our microenvironment

4. Strengths, Weaknesses, Threats and Opportunities – both internal and external

5. Marketing Strategy – who is our target (to attract and retain), what are our tactics, what do we need in the way of market research

6. Action Items – what are our milestones, team structure, and team roles

7. Budget – what does a ROI analysis reveal

8. Communication – what is our reporting structure, how do we review performance

9. Contingency Planning – how do we plan for the unexpected

If any of these points seem worth addressing in your marketing strategy, feel free to adapt them. Taking the time to establish or reinvent your strategy is a strategic decision in itself, and is bound to strengthen your approach to whatever business you pursue. If Whittaker Associates can provide help in this area, contact us – we want you to have a marketing strategy that will focus your organization and help you succeed.

Consolation in Change

Monday, October 30th, 2006

by Rebecca Rooy

Monday morning, coffee in hand, I instinctively reach for my student schedule planner. The familiar texture of paper, comforting straight lines, and dependable pencil markings vitally assist in dictating my day. Today, however, my planner is absent. Instead, I must grapple with the looming realization that I am now a graduate, and my penciled security is in transition to the reality of Blackberrys.

Transition is tough. Transition, however, can also be exciting, revolutionary, and, most importantly, beneficial. Here at Whittaker Associates, I am discovering I have joined a team of veterans in the field of change. While transition can be unpredictable, Whittaker Associates revels in the patterns of corporate change. Change is contingent to our expertise, our market. Thus, our company finds familiar order in the midst of transitory unfamiliarity. We work with companies experiencing growth and transformation in an environment of disintegrating student planners. Whittaker Associates is available to help erase the pencil smudges. In hindsight, I could not have picked a better place to work while going through my own transitory time.

Monday evening, tea in hand, I find myself in a state of relaxation, able to sufficiently reflect on my day. My student planner for the evening is blank, and I am feeling progressively content. The initial ease of transition has passed, leaving me to wonder, where does the student planner end and the Blackberry begin?

300 Million: Good or Bad?

Monday, October 30th, 2006

by Jami Miedema

Recently, the U.S. population finally reached 300 million. While some might consider this a strain on our resources, others believe this growth is beneficial to our economy.

Many countries overseas are struggling to find population-control strategies that are advantageous in the short-term, but do not pose long-term threats. The truth is, this may be next to impossible. Countries with low birth rates or that use the one-child policy, such as China , may benefit for a short period of time, but they will face an aging population, and in turn, higher health-care and retirement costs. Even America is not immune to this issue, as senior citizens are expected to account for 21% of the population by the year 2050, compared to 12% currently (Etter, 2006).

Despite the grim outlook held by some, optimism about our growing population exists. Instead of looking at people as a stress to our country’s wealth, they are seen as an asset to our economy. More people bring about more ideas, greater productivity, and further economic growth. As long as we have the ability to innovate and make new advances, we will surely have the means to prosper with an ever-expanding population.

Etter, L (2006, October 21). “The United States : 300 Million and Growing.”" The Wall Street Journal p. A7.

Closing the Performance Gap

Monday, October 30th, 2006

by Joel Burgess

Basketball took up a major part of a previous chapter of my life. I learned a lot from the game, especially about people, and my observations have served me well in the business world.

In particular I was intrigued by combinations of desire and skill in the players I met and how those combinations played out on the court. I like to categorize the players I met into four groups:

High Desire/High Skill : A great combination to have, but let’s face it-not many players get to be the best of the best.

Low Desire /High Skill : This is what I call the upside-down player. They underachieve no matter how great they are.

High Desire/Low Skill : I love these guys. These are the guys who are close to my heart because they truly understand the components of success and self improvement.

Low Desire/Low Skill : Many times these fellas have conditioned themselves to get kicked off the team in a hurry, usually in dramatic fashion.

After my collegiate career, I made an attempt to turn pro in an Australian League. I’ll spare the dirty details, but I never made it Down-Under.

I have no regrets about my motivation and the efforts I put forth throughout my 24-year career. Basketball had always been a love affair for me; however, my performance could never quite match my desire. I had what you might call a skills shortage-I was undersized, too slow, with an average vertical, marginal outside shooting, yada, yada.

So what’s the connection to business?

Whether you’re on a basketball court or in an office, performance matters! Make no bones about it, a positive attitude and motivation may get you a long way, but it alone rarely, if ever, will get you “where you want to be”–you also need a proportional level of skill to the task and the competition at hand.

In a world of driven individuals, what distinguishes you from the competition is performance (track record), skills (tangible assets), and continued potential (the ability to successfully master more skills).

So what’s my point?

If your organization is lucky enough to land the high-desire/high-skill individual, great–but be sure to look for the individual with an eagerness to learn, a willingness to play team ball, and the capacity to continually improve achievements.