Travel Tools

By Joel Burgess About this time of year around my neck of the woods in West Michigan, many are looking for adventures. So, I thought I’d share a few travel tools I’ve come across that may be beneficial, no matter where you call home. As mentioned in a previous...

Building Relationships: People

By Todd Smithee Over the last several months we reviewed a number of keys to developing long-term, profitable relationships.  We discussed the importance of having well-defined processes for maintaining regular communications with potential customers.  We also...

The Innovation Economy

By Dean Whittaker Daniel Pink, in his book A Whole New Mind, states that we have entered the “Conception Age” in which ideas become the currency of the realm. Innovation has become an economic driver in this new economic age. Intellectual property is a bi-product of...

The Changing Selling Cycle

By Todd Smithee You know the old sales adage: the larger the transaction you are attempting to close, the longer you will need to be in touch with your potential customer.  But long-term customer relationships don’t always happen the way they used to.  To start with,...