How Do You See Yourself?

By Dean Whittaker What did I learn this month? Actually, I learned much more than I expected. I learned that I am not a staff member, but rather, I am a member of a team. We don’t have staff meeting any more but rather team meetings. More than just words, I now see...

Instilling Hope in a Community

By Jami Gibson This month, I started volunteering at a local community center. Baxter is an inner-city neighborhood in Grand Rapids that has a 33% poverty rate in addition to crime and drug issues. In order to help and restore hope to the residents of the...

A More Joyful Workplace

By Patrick Cisler “Hi, my name is Eric. What’s yours?” I was asked by a gentleman who came sprinting from his work desk to shake my hand and introduce himself. My response was followed by Eric bringing me over to his workstation to show me what he was making. Eric...

Making Choices

By Dean Whittaker In his book “How Will You Measure Your Life,” Clayton Christensen, a world class thinker and Harvard professor, describes his theories regarding how to think about the critical decisions we all make that can bring happiness and success in...

Opportunities for Health Insurance Carriers

By Jami Gibson After conducting research for a local health insurance company, I wondered what kind of pressures these companies would face as the healthcare industry is in the process of being radically transformed. How do health insurance carriers plan to compete...