Advantages of Co-Working Spaces

Advantages of Co-Working Spaces

By Saurav Rajbhandari Workspace trends have changed in recent times with smaller businesses and startups choosing to share space with other companies. Co-working provides opportunities to network with people from other companies, as well as many other benefits,...
Service Failure and Service Recovery

Service Failure and Service Recovery

By Sambridhi Shrestha Today businesses all over the world use social media to grow and improve their services. When Samsung’s Galaxy Note smartphones caught fire, they explained the problem on all social platforms. They apologized, and they replaced the phones....
Gardening – The Seasons of Our Lives

Gardening – The Seasons of Our Lives

By Dean Whittaker There is a season for most things. Currently, it is the season of cultivating and planting. Gardening is a great metaphor for what we do in economic development and throughout life. Much of gardening requires preparing the soil, making sure it has...
What’s Next?

What’s Next?

By Dean Whittaker This month’s theme is, What’s Next? Earlier in the month, I attended the IAMC (Industrial Asset Management Council) Spring Forum in Tampa. It was an informative meeting and well attended. The keynote speaker was Peter Zeihan, a geopolitical...
Ride-Sharing Drivers as City Ambassadors

Ride-Sharing Drivers as City Ambassadors

By Jami Gibson I’ve done a bit of traveling over the past month, from the East Coast to the West Coast, the Gulf Coast and back to Michigan. During my time away, I exclusively used Uber to get where I needed to go in an inexpensive and timely manner – to and...